INFINITI Recall Service in Chicago
A safety recall means a manufacturer or federal regulators have identified a defect or safety issue that may affect certain vehicles. If your INFINITI has an open recall, the repair is performed by an authorized dealer. INFINITI of Chicago can help you find out whether your vehicle is affected and arrange service. Schedule service online or call the service department at (312) 460-2517.
How to check your vehicle for open recalls
- Find your 17-character Vehicle Identification Number (VIN). It is on the lower driver-side corner of the windshield, on the driver door jamb sticker, and on your registration and insurance documents.
- Use our recall lookup page, or search your VIN on the NHTSA recall lookup.
- If a recall is listed as open for your vehicle, contact our service department to arrange the repair.
Recall results show only what is currently published for your VIN. New recalls can be issued at any time, so it is worth checking periodically.
What to expect when scheduling recall service
| Step | Details |
|---|---|
| Confirm the recall | The service team verifies the open recall against your VIN |
| Parts availability | Some repairs depend on parts being available; the team will tell you if a part must be ordered |
| Schedule the repair | Book an appointment online or by phone |
Timing and what is covered depend on the specific recall. Ask the service team about your vehicle's situation.
Frequently asked questions
Does a recall repair cost money?
Safety recall repairs are generally performed at no charge to the owner, but the terms depend on the specific recall. Confirm details with the service team.
What if the recall part is not available yet?
In some cases a repair cannot be completed until parts are available. The service team can tell you what is known for your recall.
Should I check recalls on a used vehicle I am considering?
Yes. Check the VIN before you buy. See our used INFINITI page for current used inventory.
Next steps
- Check for recalls
- Schedule service
- Service specials
- Parts department
- Brake service
- Battery service
- Service department
INFINITI of Chicago, 2711 S State St, Chicago, IL 60616. Service (312) 460-2517.