Customer Testimonials
Hands down the best customer service I have had in a while. Thank you Berman!
We met with Eddy around 6pm on a weeknight and didn't end up leaving until after 9pm. He was very patient and accomadating. He took the time to ask us questions and understand what vehicle would be best for us. When we went back the next day to pick up the car we were on a tight schedule. Eddy and the Chicago team made sure that we were able to complete the process in time to make our other obligations. Thank you, we are looking forward to many years with our new INFINITI! - J&V
Great customer service Eddy and Joseph were very nice and informative about the vehicle I purchased had me ND my family in and out in no time at all
I have an older model SUV that I have been bringing here for over 11yrs now. I work with Roman Gonzalez in the Service Center and he is always helpful and professional. They treat my car like any of the newer cars when it comes to their level of service. In would definitely recommend getting your car serviced here.
Great customer service Eddy and Joseph were very nice and informative about the vehicle I purchased had me ND my family in and out in no time at all
I walked/drove in with out an appointment as a new customer. I was treated as if I have been coming here for years. Ramon really made me feel at home and treated me great. He listened to me intently clearly communicated back to my issue and then fixed it immediately. Berman Infinity did not just win me over in the over in the moment but with Ramon's help have now made me a customer for life.
Giving these shoutouts to all the service sales mechanics and the porters who work at this location i am not a customer but i am an employee and i love how everyone is so kind from the time the amazing customers walk into this dealership or service to the time they leave the service advisors are very attentive and they do their part and they greet the customers with a kind and friendly warm and welcoming smile and what makes me happy is the way these hard working advisors never pressure the customer to buy a part its customers choice and thats what makes it an A+ rated service.. all the mechanics are very hard working as well they are also helpful check out the master detailer james if you want your vehicle detailed i promise he does an amazing job iv seen him do good work all the time . Also shoutouts to our porters we do the cleanliness and complimentry and thanks to all of us for working togather
Kelly Smith provided exceptional service to my vehicle. The wait time was speedy and Berman’s gave me a thorough review and explanation of all completed and recommended work. The accommodations enabled me to complete work and maintain productivity while I waited for my oil change. Thanks again Berman’s for a great experience.
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