The opposite of what usually happens. 🙂 Theresa caught that the battery was dying and realized I had two weeks of warranty coverage left that I'd forgotten about. Great service.
Nice to finally deal with people who are relatable and genuine. No pressure and honest commentary from real people. Daughter’s first dealership experience was a great one.
I received superior service from start to finish with my vehicle. Nick was there every step of the way explaining everything about the repairs that was needed.
Berman INFINITI provides excellent customer service! Kelly in the service department is the best -- always professional, courteous & genuine! He fully listens & takes extra care in making sure everything you asked for is taken care of -- he provides world class service. That's why I give Berman high rating because of staff like Kelly! He's a keeper!
Great service from Kelly and is team
I brought my car in on a Monday and got it back by Thursday after a massive engine overhaul! I was impressed by how fast Berman got back to me and was incredibly grateful for the wonderful customer service. Teresa went above and beyond to make everything go smoothly and I’m more than satisfied with my experience!
Kelly **********! However technician did not reset my tire rotation, oil change, and oil filter reminders, I will be back to get them reset...thank you
I went to 3 car dealers looking for an INFINITI QX60. I called, Eddy answered and from the phone call I knew I had to go in. He compared what I'd pay from Chicago to Wisconsin, and he made sure I had all the Specs I requested, with what I could afford. They even beat my credit union offer. I appreciate them getting this all done on the last day I had my rental. Thanks Eddym, you are a wonderful person.
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