Customer Testimonials
Leon sold my husband a beautiful QX60. His product knowledge was superb which gave us even more confidence in our purchase. We will definitely shop with Leon again next year when our other lease ends.
Big fan of Angelo and the team! They’re quick to respond, have kept up with my car, and I feel confident dropping my QX56 off here for maintenance always
Some of the work needed to be redone by the technicians but my service rep was a pleasure to work with and will be the reason I bring my business here in the future. DT was a pleasure to work with and made a tough situation easier.
Ryan was great literally cater to all my need bout a q50 redsport from there a month ago and couldn’t be happier truly a great experience shop with my guy Ryan
Q50- Emmanuel did an amazing job explaining and helping choose the right vehicle for me. He was very patient and very knowledgeable on all the aspects of the vehicle. From the beginning of the process to the end, everyone was very helpful.
Bought a q50 redsport from here about a month ago and let me just say that my sales guy Ryan was a beast was a great to work with super easy to talk to and was understanding. Although the numbers weren’t were I wanted them to be at first i pointed out things and he fought for me to get me where I wanted to be. When I left in that car I felt like I was a friend not a customer shout out Ryan 10/10
I had an amazing experience with Mike! please ask for him when searching for a car. Thank you so much for everything. I will be back forsure.
This is my 2nd time back with Mr. Mike Godlewski and I'm proud to say that he helped me trade in my car for a new one. I'm glad I never threw out his business card. Gave him a call and scheduled an appointment to come in, now I'm leaving with my new car. Thanks for everything Mike. I'll definitely be back!!!
Just got my INFINITI QX60 yesterday and I cannot wait to have more wonderful journeys with this great car. All specifications that I wanted in this car was made available. Most of them came in standard in the Luxe Trim. The price is very affordable and will get your money's worth. And kudos to the wonderful, Car Sales Specialist, Ryan Clarke, who went out of his way to assist on how to navigate the features of this car. I was just test driving it at first, but his amiable and helpful personality, helped me a lot to make that ...
Good service, service worker very helpful, Location of facility should be moved farther north like it was on frontage road.
I had a great experience at Berman INFINITI! Mike helped out in putting me in my dream car and I’m still in love with it. Granted, my interest rate was pretty high because of my credit score, I’m anxious to see how the refinancing process goes! Thanks again
Berman Infinity has excellent service. I work with Eddie and he always keeps me informed. They use great technology so you can accept the work they recommend which makes it quick, easy, and efficient. I highly recommend this location for Infinity.
My service advisor Angelo was fantastic🔥 Really appreciate the excellent service!
Amazing customer service, took great care of me, staff is very polite and attentive, especially Angelo, he goes above and beyond with his service. Highly recommended!
Ryan was excellent meeting all of our needs throughout the process of the car buying experience and was simply put a joy to do business with! Will definitely buy a vehicle from there again!
Angelo beltrano was fantastic! He explained everything on the phone and in person so well such fantastic communication skills and let me speak with the mechanic who told me exactly what was going on with my car before they worked on it and was able to fix it within a few hours when I had a bunch of other mechanics around Park Ridge tell me they could not fix it they did not know what was wrong with it so it completely pays to go to the dealer especially Berman Nissan of Chicago where I was blown away completely blown ...
Great experience and a free car wash at the end. Ask for Angelo he’s great!
Dealership was very professional sympathetic kind and knowledgeable they referred me to Rojas repair shop
Usually don’t have good experiences at dealerships but this location is different. Christopher D helped me out very thoroughly since day one I’ve met him. The knowledge and customer service quality I received from him is what EVERY business needs in order to stand out uniquely. I came in with a few concerns on my Q50 and he was able to go over every question I had and also break down pricing information for me along with payment options I had accessible to me on the spot. I never felt obligated to pay for a service upfront, but ...
I worked with Mike over at Berman INFINITI and it was another stress free experience. We have worked together a couple times now and it has been a pleasure every single time. If you’re looking for a new car, ask for Mike!
Chris Delgado provided excellent customer service. Fast service and very thorough
Excellent service from Angelo and Mark. Absolutely recommend having car serviced at this location.
Chris, Eddie, Brian, and Angelo are phenomenal consultants. Always prepared, proactive to share advice, and make each visit an ease. Overall, outstanding customer service!
Brian and Angelo were great at advising on next steps and looking into concerns! Highly recommended.
If I could give 6 stars I would. Since the purchase of my Q50 in 2017, I have experienced nothing but great service from Berman INFINITI. The staff is very knowledgeable, helpful, and accommodating, and the pricing is very competitive. The waiting room is always clean and stocked with snacks. I actually live closer to another dealership, but I prefer to come here based having such positive experiences. Shout out to Christopher Delgado who handled my service today. I booked a last minute appointment online and he was ready for me when I arrived. I didn't wait long and the complimentary ...
I have a 2014 infinity that has been taken care of in many places during its life. I used to talked to lots of service reps about my broken rear mirror cover, what I got from them is “I have to replace the whole thing but not just broken part on mirror, which will cost thousands of 💸. Also there is small piece of cover fell off the driver side door handle, that I thought I can just have someone put the piece back on it and glue it. However, the most service places and reps all gave me same answer of “...
Angelo took excellent care of my vehicle while it was being serviced at INFINITI, would recommend for everyone to look for Angelo and he’ll take excellent care of you and your vehicle guaranteed!
Highest level of customer service! Brian’s attention to detail, guidance and education keeps me coming back. Outstanding service advisors that really care.
Brian was great! He provided excellent customer service!
Great service! Thanx Brian and Chris! In and out on a oil change!
Angelo was amazing when I called Berman to speak with someone and explain my situation. Angelo was the person on the other end of the phone listening and said Mrs.Harris I am here to help you. From our very first interaction Angelo did just what he said he was there to help me. I can say Angelo did just what he said and then some he has amzing customer service , people skills, very respectful, extremely professional just a beautiful spirit. I am glad he was my service provider and handle all my concerns and met my needs. This is ...
Berman's service crew that's on Kedzie. Brian , Angelo and Venet are awesome everytime I bring my car in for service. These employees are kind, courteous and very informative. Good job hiring them Mr.Berman.
Mike Godlewski was my salesperson and this is my first car ever! I’m super happy with my new ride. Thank you so much for helping me out today. Highly recommend asking for Mike when looking for a car!!!
I am very happy with the customer service of Bryan service manager . Best customer service I’ve ever had . My experience has been great very helpful and professional.I will Definitely stay with Berman infinity . Also Receptionist Violet and service agent Angelo . Thanks Again to Bryan for being extra caring .
Loving my Q60 Ryan was a great, no pressure, salesperson 👌
Great service everytime . Brian , Deagelo , and Eddie took care of me 👌
The service was great! They gave my truck a brand new make over and I hardly recognized it! I love it thanks Brian and Angelo!
From start to finish this staff was Grrrrrr8
The service here at Chicago INFINITI is awesome. I always get great customer service from Brian and Angelo. I am a repeat customer here at this location.
Today I stop by my favorite dealership and the customer service was great.I recently got my truck stolen and had it towed to the dealership where I get service and they took great care of my vehicle. I really want to thank Eddie, Brian, and Kevin so much. With out you guys I wouldn’t have driving my baby home. If you have a INFINITI please take it to BERMAN INFINITI. They are the best they will get you in and out with no problems or hassle. I truly appreciate you guys
I was interested in buying a new car and decided to work with Xochilt! She was kind, knowledge, and understanding! She made the process very easy and enjoyable and I walked out with a brand new INFINITI! I highly recommend working with Xochilt because she went above and beyond!
I went in to buy a brand new car and Xochilt was very kind, professional, and informative. She listened to all my concerns, and went above and beyond to solve them. I walked out with a brand new INFINITI! I highly recommend working with Xochilt for your next car purchase.
I came in to Infinity with a problem with my sonar system and Angelo was the best. He could not of helped me more.
Brian from the service dept. is always on his A game. He is friendly, professional and provided a thorough explanation of my statement at check-out. Nobody wants to hear about maintenance recommendations as it will cost them money, but Eddie did a great job explaining what and why certain items were recommended. Keep up the good work, guys!
I give it 5 stars because been comin here for the last 2 years and these 2 guys are awesome and take care of u Brian and Angelo stop by and check them out
Great work Mike Godlewski Always happy to be back here! Professional, quick and painless How it should be! Bravo ! And I love my new car !!!
Matt is always a great guy that helps me all the time🤝👍🏾
I really dislike going to car dealerships. I feel like all you do is wait around and each tasks takes an hour. The first time I was at Berman Infinity I meet with Ian. Before I arrived I explained I didn’t have that much time and I wanted to test drive the car and have my car looked over to get an estimate to trade it in. Prior to my arrival Ian had the car out front of the building and ready for me to test drive it. He had already arranged for my car to be looked over ...
Mike Godlewski was super great with following up with me and I'm super happy with new car!
Had a great experience with Mike Godlewski- thanks so much for your help, it was time for a new car. super happy with everything!
Today I brought my Inifiniti Q50 in to have my engine looked at. This was my first time at Berman Infiniti; however after arriving and speaking with Angelo and John Fletcher, it felt as if I had been going there for years. I was very satisfied with the level of knowledge and professionalism amongst everyone I interacted with and will definitely come back for service in the future! Thank you for a great experience.
Started my day with some service on my QX60 with Brian Dickey greeting me. Brian was very knowledgeable on my Infinity and took care of me right away. We talk and laughed about things. I always have a great and relaxing time while waiting for my vehicle to get Serviced. I also went to talk to Ryan that sold me my QX60 and we caught up on some great conversations. Love my Infinity and enjoy the people that work there.
I bought my first INFINITI in 2017 and I can’t tell you how pleased I have been with the service. As my car is getting older it needs more service as any car would. I highly recommend listing to your car like you would to your body. Any sounds or change in performance is the car telling you it needs to see Service. And that is just what I do and Service tells me you are lucky you brought it in when you did. In my 28 years of driving and multiple makes of models I am still very impressed with ...
Brian Dickey was patient and knowledgeable. He explained everything in detail and answered all my questions.
Come see Xochilt!!! She helped me with everything like understanding the whole process especially since it was my first time buying a new vehicle through a dealership. Wonderful time with her and the company, definitely recommending to my friends and family.
I've been coming to this INFINITI for a few years, (before they moved locations). I've had nothing but positive experiences at both locations. I Def recommend!
Nice, clean facility- convenient location. Staff is friendly, professional and knowledgeable. Been coming to Berman for years. Highly recommended.
Ryan and Ian are two wonderful sales associates. They were professional and friendly and l would recommend if you were interested in an INFINITI, ask for one of them.
Huge shoutout to Sochi at Berman Nissan for hooking me up with a 2018 Nissan Altima. Great experience and for buying my first car from a dealership, she calmed my nerves and kept it real.
First time new car buyer and I cannot recommend this place enough. Mike Godlewski was a dream, truly Midwest’s best with helping make this experience seamless and enjoyable. I would definitely recommend to my friends and family. Beautiful facility with the largest inventory in the area.
I took my car for an oil change. Brian Dickey provided an excellent experience throughout the process. He was very professional, courteous, and provided great service. Thank you!
Mike Godlewski thank you for helping me & my mother find our perfect vehicle!!! 🙏🏾❤️ His customer service is excellent, he made our process simple, easy & pleasant. Thank you Mike!!!
Horrible service department . After 5 days of having my car the problem is still no better and they tell me the part is also on back order . So even when they can get to fixing it I still have to wait an unknown period of time before they can fix it . Called and asked a simple question to have the service guy that was working my case replaced (he only worked on one out of three problems i told him about)and I was told he is short staffed. Not that I can switch to someone else but basically no I ...
Nate and Faustino are great
Tony Marzano is an excellent sales associate he goes above and beyond
Please ask for Mike Godlewski when looking for your next car. I had struck out at every other dealership I went to and was just about ready to give up on my car search but he found a way to get me into a brand new vehicle! Thank you so much, I will recommend you guys to all of my friends and family. Appreciate everything you did for me today.
My family and I had a very good experience at this dealership. We went in looking for a car for my daughter and Antonio was very helpful and patient, and was able to answer all of our questions and concerns. The rest of the staff is also attentive and nice. Really glad I stopped by and definitely recommend.
This was the best car buying experience I ever had in my life. Mike Godlewski & Sherly Rivera are like family to me now. Thanks for everything and I'll be back again when I decide to trade in my car in the future. I still can't believe I just drove home in a brand-new car!
Came from Michigan to Berman INFINITI in Chicago. I worked with Cesar I highly recommend him for your next vehicle purchase. I am with INFINITI q60
go see tony great sales person not pushy spent the right amount of time recommended for anyone looking for an infinity.
Tony M. best sale sales man not overly pushy and surprisingly very informative about the vehicles he was showing and the pricing. Very professional I would recommend asking for him.
Ask for Tony for great service !!
Come and ser Tony for all your products for your new car. Excelente attitude and explauns all your questions. Best guy , honest and sincere.
I can honestly say Ryan was AWESOME! He made our 1st experience with this dealership a great one!! Plus Shirley in finance was Awesome as well! Made the car buying experience quick and seamless!!
BEEN WITH NISSAN ; BUT AM THINKING OF A INFINITY GOING FOR THE BIGGER RIDE ELITE$!
Tony marzulo great sales man help me with all my question very good customer service
Tony Manzano sales man is very informative answering every question and is knowledgeable about the cars he showed us . I would recommend people ask for him.
Go see Tony for your new car!
The folks at Berman INFINITI Service of Chicago work hard to maintain the high standards of technical and customer service excellence that I've always associated with the INFINITI brand. Most importantly, in the unusual but inevitable event of lapses in meeting these standards, the service representatives and the management are not only open to listening to their customers' concerns, they are also more than willing to go the extra mile to maintain a high level of customer satisfaction. This is the hallmark of professionalism and Berman INFINITI of Chicago not only "talks the talk"; they "walk ...
We are happy with the purchase from there and will recommend others there for sure
Was looking into getting a new car but was a bit hesitant because it’s such a stressful process. Wow was I surprised at how friendly and knowledgeable they were. Buying a car was much easier here. Thank you for all the help!
Shirley is amazing she goes above an beyond to help her customers. Any time I call her she answers with one problem. Please keep her there you would keep more customers. Thanks Shirley 😊
Great service, wonderful people!
