I was a little scepticle of the service dept due to the receiptionist, however, the service department was great. They had my name and info when I arrived. Arranged for Uber drop off and pick up. Also took care of small leak in tire. Great job. I look forward to service with you again! Perhaps a little phone skills on the call in would help, but otherwise, great
Athere dealers should learn from your staff on how to treat people and there vehicles thy get you in and out fast that I now when Kelly says the vehicle is done it is done and it is done correctly Thy are worth more then you think people like this is why I take my vehicle there John
Bought 4 tires this year that had a 1 yr hazard warranty, got a flat, dealer still charged me for a new tire even though old one was still under warranty. Dealer said would investigate
Routine maintenance went great. I waited in their nice waiting area, enjoyed snacks and sodas. Did some on-line work, and watched TV. Nice wash job as well!
Great service, very helpful and informative. On time. Nick called to let me know work that was recommended and then let me know when car would be done. Very professional
The only issue I have is i can never get a phone call to discuss the issues with the car. Not clear on the timeframe the work needs to be done
There was a slight hiccup on cost expectations given I was provided an inaccurate text message with the cost totals for each repair, but service very good. Kelly was helpful and friendly.
Helpful, knowledgeable, efficient and easy to do business with. Responsive to needs, and ready to help out when needed. Always deliver vehicle in top condition, pleasure to drive.
I can not find any problems with you The problem is traffic It is nice too see people that treat you like family i would not change anything but there pay ? a bonus Scale 1 - 10 It is a 12
Great team service! Car delivered on time with efficient and very professional communication from the Infinti team. Quick shuttle service to my downtown office also made my service appointment a breeze. Thank you, Infinit.
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